Nextell company’s specialists offer services to its customers Internet telephony coverage in the 7 continents in over 90 countries. This telephone service is carried out through the Internet. Thanks to it you can make international and long distance telephone calls in real time.
Basic phone calls go over phone lines, but with the fast developing internet, VoIP systems give you a larger range of capabilities to receive a high volume of calls. This is called SIP (session initiated protocol) trunking.
Nextell offers you these services that are made to suit the needs of a small business all the way up to a large corporation with a gigantic workforce. Regardless of the size of the business itself, SIP trunking’s biggest benefit is the reduction in cost to the company’s overall expenses.
Nextell’s Hosted IP PBX is the perfect solution for businesses need to accommodate their needs. Hosted IP PBX includes the ingenuity for businesses to make and receive phone calls over the internet. It also routes incoming calls to the proper individuals or teams inside the company and adds features like an auto-attendant or virtual receptionist, business voicemail, call transfers between employees and more.
CRM Integration is making your website and CRM to function together logically and smooth. Instead of using your CRM to just be a system that keeps customer information based on manual entries, integrating your website/marketing automation software brings in valuable customer information directly into your CRM
Speaking of how to make your call center the most competent and impressive it can be, Nextell is the perfect resolution. We provide the necessary assistance from the bottom to the top. We offer the most efficient services and products for the development of your call center at an affordable price.
Business process outsourcing (BPO) is a valuable strategy for organizations looking to achieve high performance by controlling costs or growing their businesses. The key to a successful outsourcing project is to find a partner with the right approach and experience. Nextell has the flexibility and technology expertise to deliver successful global BPO projects.